We would like to keep you posted about what is happening. We are still investigating and controlling all new player's registration in order to sort out all double accounts. Thank you to all of you who have responded to our mails.
We ask you to be patient related to the claimed withdrawals. We have thousands of accounts to go through. We anticipate to finalize the control within next Tuesday. In the meantime we ask you to check that you have met the campaign's rules for achieving real money payouts. The bonus you received had to be wagered 25 times in onr go i.e. if you won €5, your bonus would be €15 and your wagering requirement €15X25=€375
Many of the new accounts are open and you can play by despositing money. If you select to continue playing, ensure yourself that you have only one account registered. Any order for withdrawal will be checked agaist deposit, given personal details, and your IP. Closed and/or not verified accounts will remain closed till next Tuesday.
Please, do not forwarded anymore mails to support regarding this issue. When we are finished, we will inform by mailing all. In advance thank you very much.