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Visitor
Can you explain why my account was blocked?
Sam
Thank you for confirming your details
Sam
It will take me a few moments to check our records. Thank you for your patience.
Sam
Please check your email inbox. We sent you an email regarding this about a half hour ago
Visitor
"this decision was made as you have a history of negative activities"
Visitor
what does it mean?
Sam
Your account has been closed due to negative activity
Visitor
What negative activities? It's too hard to explain?
Sam
This is the final decision of our casino management
Visitor
Sam I don't believe that you can't understand it. I know that my account was blocked but I dont know why, "negative activity" does not say anything to me, it's really too hard to explain it?
Sam
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Sam
Since you are not responding, I will need to close this chat session now.
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