Question Reference # 170426-005398
Date Created: 26/04/2017 08.00 PM
Date Last Updated: 29/04/2017 12.29 PM
Status: Solved
Youâve received this email from our Online Support Centre. Please see below for details. If this issue isnât resolved to your satisfaction, you can reopen it within the next 14 days.
Thanks.
Betfair
(29/04/2017 12.29 PM)
Hi DANIEL
Thanks for getting in touch.
I can see here that this was raised to the Payments team for them to withdraw your funds for you.
However, they have not processed the withdrawal yet. I'm sorry about that.
Not to worry, I have chased this up for you now.
Let me know if thereâs anything else I can help with. Or maybe our FAQs will come in handy?
Thanks,
Claire
Betfair Customer Service
(26/04/2017 08.00 PM)
Money has not yet reached my
skrill or
neteller account
Dnia Piątek, 21 Kwietnia 2017 12:46
Betfair Support <kyc@
betfair.com> napisał(a)
Betfair (
http://www.betfair.com/sport)
Question Reference # 170420-004388
* Date Created: 20/04/2017 04.54 PM
* Date Last Updated: 21/04/2017 10.46 AM
* Status: Solved
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Youâve received this email from our Online Support Centre. Please see below for details. If this issue isnât resolved to your satisfaction, you can reopen it within the next 14 days.
Thanks.
Betfair
-----
(21/04/2017 10.46 AM) Hello DANIEL,
We are sorry to inform you that your account with
Betfair has been closed. This decision has been made by our department on business grounds and in line with our terms and conditions. However, we are pleased to inform you that we have paid the E461.14 that was still in your account into Moneybookers
If you believe we have closed your account in error, please reply to this email with as much detail as possible, whereby we will review the case and get back in touch with you on the matter.
Regards,
Account Security Team
Betfair (20/04/2017 04.54 PM) Yes my moneybookers account and
neteller registered on your site are still active