ktoś pisał że nie chcą skanów ani nic ????
Dear
At Casino Lux, your security is important to us. For your protection and to ensure you were indeed the individual requesting a cash-out, all payments to you are on hold until you verify your cash-out request and other account details. (We may return the requested cash-out amount to your account balance so you can continue to play while we verify your account.)
All verification is done with our billing company, Internet Billing Services (IBS). IBS handles all secure transactions for Casino Lux and maintains encrypted records of your payments and payouts. Please be assured that your information is secure with IBS.
For tracking purposes, we have assigned a Verification ID to your account. Your Verification ID is
To proceed with the Account Verification process, please click here.
Upon receipt and confirmation of your documents, we will reinstate your cash-out privileges and notify you by email. You may then login to your account and check the status of your cash-out request. When your cash-out is processed, we will mail your cheque via DHL overnight service (please allow 2-3 business days for delivery).
If you have any further questions or concerns, please feel free to contact us via our Player Support Form. (Please refer to your Verification ID (VID) in your message)
Kind Regards,
Casino Lux Player Support Team
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